SHIPPING AND RETURNS
HOW FAST IS YOUR SHIPPING?
Most of our orders are shipped 1-2 days from purchase pending availability and credit verification. Once your order is shipped, we estimate you will receive your order within 5-7 business days of its ship date. If you need your item(s) sooner, please select the expedited shipping option. Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible. We reserve the right to cancel orders due to shipping restrictions in place worldwide. Customer service will notify you if this cancellation occurs. Shipping costs are nonrefundable. We are unable to ship to PO Box and military addresses. LMA27 (Morning City LLC) is not responsible for packages once they have been scanned and delivered.
HOW LONG DOES U.S. SHIPPING TAKE?
We do not ship on the weekend or U.S. holidays, and we do not offer Saturday delivery. All orders $150 and over will require a signature upon delivery. Once your package has been signed for and delivered, LMA27 (Morning City LLC) is not responsible for theft or damage. If you choose to waive the signature, your package is only insured through transit, and the customer bears responsibility upon delivery.
Ground / Free / 4-5 Business Days plus processing
Two Day / $18.00 / Arrives 2 business days after processing if you place your order by 12 PM PST
Next Day / $28.00 / Arrives next business day after processing if you place your order by 12 PM PST
HOW LONG DOES INTERNATIONAL SHIPPING TAKE?
Orders placed before noon EST will generally ship 1-3 business day via FedEx. If you need to place an order for rush shipment, please contact us at contact@lma27.com. If for any reason your order is to be delayed or cancelled - due to stock, payment or otherwise - we will contact you via email.
HOW MUCH DUTIES AND TAXES WILL I HAVE TO PAY?
Prices displayed on our website do not include taxes and duties. LMA27 (Morning City LLC) is partnering with Global-E to ship orders outside of the United States Delivery Duty Paid (DDP). Duties and taxes to your respective country will be displayed as a separate line item in your Check Out cart. All duties paid at check-out are not collected by LMA27 (Morning City LLC); they are passed directly to your local customs office.
(Note - All orders placed through June 20, will be shipped Delivery Duty Unpaid (DDU). Once your order is shipped, the carrier will bill you to pay all import duties, customs and local sales taxes levied by the country you are shipping to.) Cult Gaia is not responsible for international shipments lost in transit.
If you do wish to return or exchange your order, please reach out to our team at contact@lma27.com and the team would happily assist you.
CAN I CHANGE MY SHIPPING METHOD?
Once your package has been shipped out and handed to the respective courier, you cannot change the shipping method.
HOW DO I RETURN MY ORDER?
LMA27 (Morning City LLC) would like you to be pleased with your purchase and will gladly refund any unopened items purchased from lma27.com within 30 days of order receipt.
If you would like to return an item, please email us with your order number and return details at contacr@lma27.com
No returns will be accepted by LMA27 (Morning City LLC) for any product that has been personalized with either plate, cord, seal or engraving enhancements, unless they are damaged or they do not correspond to the options of personalization selected by the Customer.
Items purchased as "FINAL SALE" cannot be returned or exchanged, no exceptions.
Please return the item(s) in its original product packaging.
Returned packages must be returned prepaid, to the following address:
Morning City LLC, 5440 Northwest 33rd Avenue STE 104, Fort Lauderdale, FL 33309