FAQs

About LMA27

LMA27 is a niche perfume house focused on abstract fragrance composition—built in layered structures that evolve with time, skin, and memory.

Instead of a strict “top/middle/base” pyramid, LMA27 fragrances are designed as layered compositions that unfold gradually and wear differently depending on skin chemistry and environment.

Yes. LMA27 unisex fragrances are designed to be worn by anyone and are made to be shared—or kept all to yourself.

Yes—everything purchased on lma27.com is sold directly by LMA27.

Availability can change quickly (small-batch production). If an item is sold out, join the email list and follow LMA27 on social for restock updates.

Fragrance & Wear

Spray on clean, dry skin—especially pulse points (neck, wrists, chest). Avoid rubbing after spraying; let it settle and develop naturally.

Our perfumes are long lasting but longevity depends on skin type, climate, and application. For best performance, apply to moisturized skin and consider a second light spray on clothing (test fabric first).

Store upright in a cool, dry place away from direct sunlight and heat to preserve the scent profile over time.

Skin chemistry, temperature, humidity, and even skincare products can change how notes develop. LMA27 is designed to evolve on skin over time.

Orders & Payments

LMA27 supports major credit cards and popular accelerated checkouts, including Apple Pay, PayPal, Shop Pay, Venmo, and more (as shown at checkout).

If you need to update an order, contact us as soon as possible. Once an order has shipped, changes may not be possible.

Shipping (U.S. & International)

Most orders ship within 1–2 days of purchase (pending availability and credit verification).

Note: If a lead-time notice appears on-site/at checkout, shipping may begin within 14 days after the order is received.

LMA27 does not ship on weekends or U.S. holidays and does not offer Saturday delivery.

Available U.S. options:

  • Ground (Free): 4–5 business days plus processing
  • Two Day ($18): arrives 2 business days after processing if ordered by 12 PM PST
  • Next Day ($28): arrives next business day after processing if ordered by 12 PM PST

No—signature is not required upon delivery.

No—LMA27 is unable to ship to PO Boxes or military addresses.

Orders placed before noon EST generally ship within 1–3 business days via FedEx. For rush requests, contact the team.

Website prices do not include duties/taxes. For orders outside the U.S., duties/taxes may be displayed as a separate line item at checkout (depending on destination/shipping setup).

Once a package has shipped and has been handed to the courier, the shipping method cannot be changed.

If the package required a signature, check with anyone at the delivery address and with your carrier first. Once a package is signed for and delivered, LMA27 is not responsible for theft or damage.

Returns & Exchanges

LMA27 will refund unopened items purchased from lma27.com within 30 days of order receipt.

Email us with your order number and return details, and we’ll assist you with next steps.

Yes:

  • Products marked FINAL SALE cannot be returned or exchanged.
  • Personalized items (plate/cord/seal/engraving enhancements) are not returnable unless damaged or incorrect versus the selected personalization options.

Yes—please return items in the original product packaging.

Returned packages must be returned prepaid.

Liliya's Flowers LLC

5440 Northwest 33rd Avenue STE 104

Fort Lauderdale, FL 33309

Shipping costs are nonrefundable.

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